National Accounts Program
Providing Solutions When You Need Local IT Services
The Computer Troubleshooters National Accounts Program is engineered to support geographically dispersed staff and offices throughout New Zealand. With our current footprint of Computer Troubleshooters franchise locations, along with our expansive network of IT professionals, we are able to provide exceptional and consistent IT services to companies seeking a central solution for local technology support.
If your business has ever faced the challenge of having to fly a technician to a remote location, finding technicians on an on-call basis, or have employees that travel for business and need immediate support, then you understand how costly and time consuming it can be to locate technology solutions. We can provide this local IT service quickly and efficiently to address your technology issues and needs, along with providing centralised billing and call center for all of your locations.
The National Accounts Program can provide the following solutions:
- Hardware and software roll-outs and upgrades
- Project Management
- On-site support
- Break/fix solutions
- Managed Services
- Internal Account Management
Our team is able to provide a consistent process and level of service by training our IT service experts on your systems and guidelines beforehand. We are also able to complete testing with your internal resources after the work is complete to maintain quality control. We work with you to create a customized solution that fits your business needs and standards.
Whether it is supplementing your current internal IT department with our on-site capabilities, fully providing the project management and on-site service for your employees, or partnering with you to be a vendor of local support for your independent offices, the Computer Troubleshooters National Accounts Program can be a valuable resource and technology solution for your company.