Everyone is busy running here, there, and everywhere. You don’t always have time, when experiencing a technology issue, to pack up your computer and drive it across town to a computer repair shop.
If your computer is still able to connect to the internet, you can take advantage of our Remote Support Services, allowing our technology experts to remotely access your device in order to diagnose your technology issue.
CT Nelson offers remote support services to business and residential clients who need a quick diagnosis of a problem, an assessment of an error message, some training on a task, or just have some questions.
Maximize your time by utilising CT Nelson remote support services. Some of the benefits of remote support include:
Speedy Resolutions: Our expert technicians can quickly diagnosis and begin resolving technology issues so that you can get back to using your equipment.
Secure Connection: All connections are securely encrypted, password protected and authorised by you! There is no need to worry about your personal information or lingering connections. You are in complete control.
Saves You Time (& Money!): You don’t have to load up your whole computer and drive it to an office or schedule an on-site appointment.
If you are unable to connect to the Internet review our Troubleshooting & Repair Services for additional options.
Diagnostics - Our technicians are experienced in providing diagnostic services and are able to identify the root of the problem on servers, desktops, laptops, and network systems.
Computer and Laptop repair ; We are able to establish a plan to help slow running machines get back to peak performance, while making sure your devices are protected and backed up.